![]() ![]() Sometimes these product keys are printed on counterfeit labels or cards with a download link to Microsoft software, and sometimes they’re distributed with software media that is unauthorized for resale, such as promotional media, original equipment manufacturer reinstallation media, or other Microsoft program-specific media. ![]() Note: The bar displays the active state, then you are good to go. Unfortunately, there are many dishonest sellers who offer stolen, abused, or otherwise unauthorized Microsoft product keys for sale. Step 3: Here, review the product information and click on the activation status below. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. If Office came in a box, card, or disc, look for the product key on the card or on the packaging that came with Office. If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. Your Microsoft Office 365 product key could be 1) On a card. If it's hard to read the product key on your packaging, use this guide to help you tell the numbers and letters apart: An Office 365 product key uses a combination of 25 letters and numbers, and looks like this: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Keep the packaging, or write the number down and keep it in a safe place. Confirmation email message received from an online purchase. If you lose your Product Key and have a valid proof of purchase, contact Microsoft support for help. You can find the product key in one of the following locations: Sticker on the CD case or other packaging. ![]()
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